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The Fitness Business Podcast

THE Fitness Business Podcast is the #1 podcast to help any size and any variety of business in the fitness industry. With a goal to provide profound insights to help your fitness business you will be guaranteed amazing interviews every week full of ideas, strategies and insights to help you. If you are in health club management or personal training business ownership/management you will truly benefit. All of this hosted by the amazing Chantal Brodrick.
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Now displaying: Page 1
May 8, 2018

In this weeks show:

  • The difference between a customer and an advocate
  • How we can help our team understand the importance of customer service
  • How a customer advisory board can help you get great insights on your business
  • The role of technology for customer experience
  • And she shares 3 ways to immediately improve the customer experience in your business

Amanda Stevens has dedicated nearly two decades to researching and understanding the science of consumer behaviour and how organisations can grow through uncertain times by putting their customers at the heart of everything they do.

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